Water problems in Mabank, Texas: Boil notice in place

MABANK, Texas — Getting a easy glass of water has been powerful for Kimberly Hocknell the previous week in Mabank, Texas. 

She just lately graduated and bought new house. But after solely 9 days, she’s skilled one main concern: 

“I finally got into the house and found out that my water is not really drinkable,” stated Hocknell.

Hocknell stated not solely did it not look protected, however it did not odor protected. The milky-like liquid popping out of her taps left her with questions. 

Hocknell first discovered concerning the discoloration after her mom determined to check the water proper after she moved in.  

“I was like, oh, it could be because it’s a new house, maybe something is in the pipe, maybe it just needs to be left on for a little bit and then maybe the water will turn clear,” stated Hocknell. 

She discovered on social media she just isn’t the one individual in her space with milky water. She additionally discovered that South West Water Company posted a boil water notice for a number of service areas. The notice even warned in opposition to giving pets the water with out boiling, one other concern for Hocknell and her pet turtles Dean and Luna. 

“I just have this fear that I am going to drink it and I am going to get really, really, really sick, or my pets are going to get really sick by consuming the water,” stated Hocknell.

Staff on the South West Water Company Granbury location are off for the vacations.  

An announcement from Texas Water Utilities, which oversees South West Water, says:

Once Texas Water Utilities was alerted to the shopper’s considerations this morning, we despatched an worker to talk with the shopper and flush their pipelines.

Experts say clients who notice a sudden change in the looks of their water ought to examine house remedy units and examine with their water utility supplier on the standing of their water system. 

South West Water Company posted an replace concerning the boil water notice on its Facebook web page Wednesday, to let clients know the significance of taking precautions. The submit features a link to a video exhibiting an instance of what to do.  

After WFAA’s inquiry about Hocknell’s water, South West dispatched a technician to flush her system on the new house not simply as soon as, however twice. Although the technician couldn’t clarify the odor of the water, based on Hocknell, her water did lastly begin working clear once more.

Still, after shopping for bottled water for the previous few days, Hocknell plans to comply with the recommendation of the utility firm’s boil water notice till she and her group get an all clear that it is protected to drink the water once more.