We’ve seen stories from everywhere in the nation of each stranded Southwest Airlines passengers and crews.
The union for the flight attendants stated a lot of them have not identified the place their subsequent journey was going to be or in the event that they have been going to get a resort.
News On 6’s Ashlyn Brothers talked to a flight attendant about what’s taking place.
We’ve agreed to not establish this particular person, since their contract stated they don’t seem to be allowed to speak to the media.
That flight attendant looks like the one individuals searching for them are different flight attendants and the union.
This particular person advised us this complete expertise has been overwhelming.
“We are not okay. We really need help. This company needs help,” said the Southwest Airlines Flight Attendant.
The flight attendant with ties to the Tulsa area said their crew has been stuck in the same city for four days and they haven’t heard anything from the company about what’s next.
The person, we’re calling Aaron, said the company has contacted some pilots but flight attendants’ schedules were up in the air.
“The airline has no idea where most of us are at,” said the flight attendant. “We cannot get through to crew scheduling because wait times have been over 18 hours at times on the phone.”
The President of the Southwest Airlines’ Flight Attendant Union stated it is a system downside, not a individuals downside.
“Their methods haven’t been in a position to sustain with the rescheduling, the cancellations, the notification to crew members about these cancellations and modifications in flights. We’ve had flight attendants on maintain for as much as 12-17 hours in some circumstances and unable to get resort rooms. They’ve been sleeping in airports,” said Lyn Montgomery, President of TWU Local 556.
“I just broke down. I was crying on the phone for two hours,” stated the flight attendant.
Some workers are even avoiding carrying uniforms contained in the airport as a result of they’re taking the brunt of vacationers’ frustrations.
“I personally have been stubborn at a number of instances by clients,” the flight attendant said.
Aaron said many flight attendants are currently using their own money to pay for extra clothes, food, and hotel rooms.
“Where is that family-oriented and love company that this company is known for? The love company. Where is that? Where is the care?” stated the flight attendant.
Aaron’s member of the family lastly simply purchased a $600 ticket with one other airline so Aaron can lastly go house.
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