Oklahoma Starbucks accidentally charges $4,000 in TIP, forces family to cancel vacation to Thailand

• A Tulsa man says he was charged greater than $4,000 in a tip for 2 cups of espresso at Starbucks in Oklahoma
• Jesse and Deedee O’Dell stated they spent hours on the cellphone with Starbucks after the espresso chain charged them almost $4,500 throughout a January 7 cease 
• The O’Dells have been compelled to cancel a ‘as soon as in a lifetime’ journey after the refund checks they have been despatched bounced, leaving them calling Starbucks repeatedly 

An Oklahoma man was charged $4,000 in ideas for 2 cups of espresso at a Tulsa Starbucks and had to cancel a ‘as soon as in a lifetime journey’ as he and his spouse struggled to get their a reimbursement. 

An image of the receipt confirmed the almost $4,500 invoice for 2 coffees, with ought to have value $11.83. That would have been the entire if not for a mysterious $4,444.44 tip. 

Jesse O’Dell says he and his spouse Deedee rapidly reached out to Starbucks after they realized the error and have been informed it was a system error that precipitated the incident. 

Officials for the favored java franchise informed the O’Dells they’d be sending checks to cowl the prices. The Tulsa couple, nevertheless, say they spent a day calling customer support ’30 to 40 occasions’ after the checks bounced. 

The O’Dells additionally say they have been compelled to cancel a vacation whereas they waited to get their a reimbursement and filed a report with the Tulsa Police Department over the state of affairs. 

At the time, Jesse stated he chosen the ‘no tip’ choice throughout checkout on the drive-thru. ‘I understand how to press buttons. I did not press that button,’ he stated. 

‘If it wasn’t the barista then it is undoubtedly your community, which is a very large difficulty,’ Jesse informed McClatchy News. 

The couple did not understand they’d been charged till days after the January 7 pickup. 

Deedee informed KOKI that she solely seen the cost after the cardboard was declined whereas she was procuring together with her 4 kids. 

Immediately, Deedee and Jesse started frantically reaching out to Starbucks. 

Jesse stated they known as the native retailer and the district supervisor and have been assured it was a mistake and that they’d difficulty checks instantly. 

The first spherical of checks, nevertheless, bounced. 

‘We contacted their shopper service helpline most likely 30-40 occasions that day,’ Jesse stated. ‘They assured us they’re sending new checks.’ 

In a press release to DailyMail.com, a Starbucks consultant stated it was a typo on the checks that precipitated the funds to not undergo. 

After repeated makes an attempt to get their a reimbursement, they filed a grievance with the native police division whereas they waited for the brand new checks. 

The case has since been closed and the couple have been issued new checks which have been cashed on Monday, February 6, a Starbucks consultant stated. 

Despite Starbucks correcting the error, the couple was nonetheless compelled to cancel their family vacation after shedding their funds. 

‘When that funds’s gone away, we simply kinda do not know what to do,’ Jesse stated. 

The family was planning to make a journey to Asia, the place Deedee is from.  

‘My spouse is initially from Thailand and grew up in the States. We had deliberate to make a journey to the nation as a family on January 27 however had to cancel and these tickets are non-refundable,’ Jesse stated. 

It’s unclear if Starbucks’ checks lined simply the price of the tip or in the event that they obtained something further associated to the incident. 

Jesse and Deedee are actually urging others to be vigilant when visiting a Starbucks. 

A Starbucks consultant who spoke with DailyMail.com stated the corporate labored ‘rapidly’ to proper the fallacious and attributed the state of affairs to attainable human error. 

‘This is one thing that has precipitated duress in our family and hopefully others haven’t got to undergo one thing like this,’ Jesse stated.