NORMAN, Okla. (KFOR) – Norman Police and the Oklahoma State Board of Cosmetology are at the moment investigating The Beauty Bar Aesthetics and Lasers after receiving complaints of fraudulent expenses in addition to allegedly performing services they’re not licensed for.
A former consumer of The Beauty Bar Aesthetics and Lasers, Camry Sandefer mentioned she was overcharged $429.53 twice final yr.
One cost was in July and one other was in November.
Sandefer mentioned she had no concept why she was charged, so she reached out to the wonder bar’s proprietor, Mercedes Rimmer.
“My booking app automatically charges clients for no show, within 72 hours cancellation and cancelling multiple appointments without being the end of the month. I assume that’s what that is, lemme look!,” Rimmer texted Sandefer on August 1.
Sandefer mentioned she cancelled the primary appointment inside the applicable time-frame although.
“Can we get this fixed?,” Sandefer requested Rimmer.
Rimmer responded to Sandefer saying she’d get it taken care of.
“I kind of wrote that off. I was like a good friend would do a certain thing,” mentioned Sandefer.
However, Sandefer claims to have by no means acquired a refund so far.
November got here alongside and the identical greenback quantity, to the penny was withdrawn from Sandefer’s checking account once more.
This time, Rimmer blamed it on the app she makes use of for consumer transactions.
Rimmer informed Sanderfer in a textual content message she couldn’t challenge a refund as a result of the cash wasn’t in her account.
Sandefer mentioned it then went silent and she or he was basically “ghosted” by Rimmer.
“This is not alright. I’m not letting this one go,” said Sandefer.
She disputed the November cost together with her financial institution and fortunately acquired a refund.
However, Sandefer mentioned the financial institution informed her it was too late to flag the July cost as a result of an excessive amount of time had handed, so she’s nonetheless out $429.53.
Sandefer then filed a report with Norman Police on Friday.
According to the police report, Rimmer is being investigated for embezzlement and pc fraud.
Sandefer additionally took it a step additional and filed a criticism with the Oklahoma State Board of Cosmetology for “using machines not under her [Rimmer] scope of practice.”
The criticism additionally particulars Rimmer allegedly provided “training classes which is not under her scope of practice as well.”
A board investigator replied to Sandefer saying they have been investigating her claims. Sandefer can be an area esthetician.
She informed KFOR she and Rimmer went to cosmetology college collectively the place they obtained the identical license.
Sandefer mentioned they’re not allowed to go previous the primary layer of pores and skin, however Rimmer is doing so by way of a number of services nonetheless provided on her website as of Monday afternoon.
“Tattoo removal. Fibroblast. Brazilian laser hair removal. Stretch mark removal. Skin tag removal,” Sandefer listed the services not allowed, however Rimmer allegedly presents.
This isn’t Rimmer’s first state board investigation, in response to an eviction discover she was served on November 2, 2022.
“Due to multiple complaints by customers, complaints that have led to state board investigations and failure to maintain a harmonious work environment, as your landlord I ask for Mercedes Rimmer to vacate the establishment within 15 days of this notice,” the eviction letter learn.
Someone concerned with the area Rimmer beforehand rented informed News 4 off digital camera the state board got here by at the least twice to analyze claims in opposition to Rimmer.
Rimmer allegedly labored in that area for solely eight months earlier than being evicted.
Sandefer mentioned she’s shocked with every part that has come to gentle.
Sandefer additionally posted to social media about her state of affairs to which she claims 30+ ladies got here ahead with related conditions.
“I just kind of feel like I’m fighting for all the other people,” mentioned Sandefer.
News 4 reached out to the State Board of Cosmetology Wednesday morning, however didn’t hear again.
When News 4 stopped by their workplace in Oklahoma City Wednesday afternoon, we have been informed they “weren’t seeing anyone today.”
The board has not responded to KFOR’s inquiry about their investigation into Rimmer nor Rimmer’s licensing.
News 4 reached out to Rimmer by way of Facebook Messenger and thru textual content. She didn’t reply. News 4 additionally referred to as Rimmer, however solely obtained a maintain of her voicemail.
The Beauty Bar Aesthetics and Lasers’ door was locked and it appeared nobody was inside when News 4 stopped by.
If you’ve handled Rimmer previously and had a destructive expertise, Sandefer encourages you to file a report with Norman PD under Case #2023-8609.
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