(The Center Square) — The U.S. Department of Labor has awarded Georgia greater than $3 million as a part of an “equity grant.”
The Georgia Department of Labor will use the cash “to promote equitable access to unemployment benefits across the state.”
“Equitable access means providing equal and fair access to unemployment benefits,” Shawna Mercer,
director of communications/leader advertising officer for the Georgia Department of Labor, stated in reaction to questions from The Center Square. “The objective is to meet every individual where they are. As additional needs and gaps are uncovered, adjustments will be made.”
According to Mercer, centered populations come with low-income Georgians, those that don’t discuss English or have restricted English talent, folks with restricted web access and Black and Hispanic Americans.
According to the spokeswoman, officers will “evaluate, improve and revise the standard methods of communication, expand accessibility of information, and guarantee all Georgia UI program communications fully comply with the federal plain language requirements.”
The company will habits two rounds of surveys, which will be performed by the use of phone interviews, on-line and via mail.
“The first will be conducted directly with the target population on their reactions to current UI documents/correspondence and/or experiences with UI/communications/applications before revisions are made,” the spokeswoman stated.
“The second survey will be conducted with individuals from the identified targeted group, allowing them the opportunity to provide immediate feedback regarding the revised verbiage/language changes,” she added. “The feedback will be used to determine if the verbiage changes made to the correspondence, materials, and online applications are effective or should be modified to increase the clarity and effectiveness.”
GDOL officers additionally plan to periodically deploy a web based survey for ongoing player comments about their working out of the UI program’s necessities and revel in navigating the method.
The U.S. Department of Labor’s Employment and Training Administration administered the grant.
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