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Blue Shield of California Introduces at-Home Care Services to Accommodate Members’ Busy Lives | Blue Shield of California


At-Home Care

LOS ANGELES (Dec. 7, 2022) – Blue Shield of California members dwelling in Southern California now have entry to extra medical care companies for a variety of sicknesses and accidents within the consolation and comfort of their houses via a collaboration with DispatchHealth.

DispatchHealth provides in-home, same-day, high-touch care that’s delivered by a group of educated medical professionals who can deal with greater than 40 well being situations, together with situations like respiratory infections, pneumonia, and persistent obstructive pulmonary illness (COPD). Care is obtainable in English and Spanish from 8 a.m. to 10 p.m. every day. Bridge care—help in transitioning high-risk members from hospital care to house care—can be accessible to assist members with their restoration and forestall hospital readmissions.

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In Blue Shield’s latest take a look at of DispatchHealth service for the well being plan’s members, greater than half of those that used it did so after 5 p.m., which is when most main care workplaces are closed and infrequently the busiest hours for emergency rooms.

“With our DispatchHealth collaboration, Blue Shield can provide a convenient way for members to access quality care directly in their homes,” mentioned Peter Long, government vp of Strategy and Health Solutions at Blue Shield of California. “Meeting members where they are and removing barriers to care with quality at-home medical services is part of our mission to provide health care that’s worthy of our family and friends and sustainably affordable.”

Blue Shield of California members dwelling in Los Angeles, Orange, Riverside, and San Diego counties who’re enrolled in Preferred Provider Organization (PPO), or Health Maintenance Organization (HMO) plans can entry DispatchHealth companies. While members with HMO plans have to be referred by their main care doctor, these enrolled in PPO plans and Medi-Cal plans (in Los Angeles and San Diego counties) can obtain entry to DispatchHealth companies by:

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  • Contacting Blue Shield of California Customer Care, Care Concierge, or Nurse Hotline
  • Contacting DispatchHealth immediately by way of their web site

“DispatchHealth was created to bring safe, high-acuity care to patients with complex medical needs who often struggle with access to care,” mentioned Mark Prather, MD, co-founder and CEO of DispatchHealth. “As we have expanded our offerings and collaborations within the industry, we continue to believe care in the home is more patient-centered and offers the opportunity for better outcomes. We are grateful to deliver on the benefits of home-based care with Blue Shield of California.”

This collaboration is an element of Blue Shield of California’s Health Reimagined technique to rework well being care via improvements that advance customized, holistic, tech-enabled affected person care. The work with DispatchHealth is the newest instance of Blue Shield’s collaboration with suppliers to improve entry, comfort, and selection whereas enhancing high quality of care, outcomes, and affected person expertise.

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About Blue Shield of California

Blue Shield of California strives to create a healthcare system worthy of its household and mates that’s sustainably inexpensive. Blue Shield of California is a tax-paying, nonprofit, impartial member of the Blue Shield Association with 4.7 million members, 7,800 workers, and $22.9 billion in annual income. Founded in 1939 in San Francisco and now headquartered in Oakland, Blue Shield of California and its associates present well being, dental, imaginative and prescient, Medicaid, and Medicare healthcare service plans in California. The firm has contributed $120 million to Blue Shield of California Foundation within the final three years to have an effect on California communities.

For extra news about Blue Shield of California, please go to news.blueshieldca.com.

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