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NYC Administration for Children’s Services and NYC Health + Hospitals Announce New Partnership Aimed at Increasing the Number of Bronx and Queens Families Receiving Family Support from Community-Based Organizations

NYC Administration for Children’s Services and NYC Health + Hospitals Announce New Partnership Aimed at Increasing the Number of Bronx and Queens Families Receiving Family Support from Community-Based Organizations


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As Part of a New Pilot Initiative, NYC Health + Hospitals Staff at Lincoln Hospital, Gotham Health Morrisania & Elmhurst Hospital Will be Trained on How to Best Identify and Connect Families In-Need to Family Support Services


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May 28, 2024

As Part of a New Pilot Initiative, NYC Health + Hospitals Staff at Lincoln Hospital, Gotham Health Morrisania & Elmhurst Hospital Will be Trained on How to Best Identify and Connect Families In-Need to Family Support Services

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New York, NY — The NYC Administration for Children’s Services (ACS) and NYC Health + Hospitals as of late introduced a brand new pilot initiative aimed at connecting extra households in want with circle of relatives enhance products and services, whilst additionally lowering needless reviews made to the State’s kid abuse hotline just because a circle of relatives wishes assist. The Pathways to Prevention initiative is only one of the techniques by which New York City is operating to verify households have direct get entry to to the sources and products and services they want. The pilot was once designed with the assist of the Public Policy Lab and collectively supported via Casey Family Programs and Youth and Families Forward Fund. 

As section of the pilot, social employees, physicians and different group of workers at Lincoln Hospital (Pediatric sanatorium, OBGYN, CASA sanatorium), Gotham Health Morrisania (Pediatric outpatient) and Elmhurst Hospital (Pediatric sanatorium, OBGYN, Adolescent sanatorium) might be skilled on the right way to easiest establish and attach sufferers to advisable circle of relatives enhance products and services. Staff will be capable of facilitate such connections thru the findhelp.org social products and services listing or via contacting one of the taking part ACS prevention suppliers without delay. The pilot might be rolled out with the following ACS community-based prevention companions: JCCA, Children’s Aid, Cardinal McCloskey, Good Shepherd Services, SCO Family of Services and The New York Foundling.

“This pilot program with NYC Health + Hospitals and the Administration for Children’s Services is another avenue to extend the supportive network for families,” stated Deputy Mayor Anne Williams-Isom. “It is one of many tools we are using as our frontline response across our health and human services system, because we know sustained proactive support is what gives every family and child the best chance to thrive.”

“New York City is leading the way in making sure families have streamlined access to the resources, services and support they need and this partnership with Health + Hospitals is central to that work,” stated ACS Commissioner Jess Dannhauser. “In the first three months of this year, we received more than twice as many referrals to prevention and family support services from community sources than in the first three months of 2023. This means schools, shelters and families themselves are learning how to access supportive family services without any need for a child protective investigation. With this new partnership, we expect that number to grow. I want to thank Health + Hospitals for its commitment and collaboration.”

“The Pathways to Prevention program is a testament to NYC Health + Hospitals’ commitment to the holistic wellbeing of every family we serve,” stated NYC Health + Hospitals President and CEO Mitchell Katz, MD. “By partnering with ACS and community-based organizations to proactively connect families to crucial support services, we’re ensuring that our patients have access to the resources they need to thrive both inside and outside our hospital walls.”

“Families come to our hospitals and clinics because they want to be healthy, and access to family support programs is essential to that,” stated Aaron Miller, MD, MPA, Assistant Vice President of Child Abuse Prevention and Treatment at NYC Health + Hospitals. “We are proud to have strong relationships with partners in government and community-based organizations so that we can truly meet families where they are and support them in their journey toward their healthiest life.”

“This pilot is the result of hundreds of hours of interviews and co-design workshops with families, hospital staff, and staff at ACS’ community-based prevention partners,” stated the Public Policy Lab’s Design Strategy Director, John Buckley. “We are thankful for the leadership shown by our New York City agency partners who recognize the importance of multi-agency collaboration when supporting families and the front-line staff who serve them. This model of cross-agency collaboration combined with human-centered design has proven potential to transform how New Yorkers interact with and benefit from public services.”

“The New York Foundling has always strived to meet families where they are with the services that they want. This initiative does just that. For many of the young people, families, and communities we interact with every day, these approaches are far more effective than government intervention or supervision. We look forward to working with ACS and Health + Hospitals on this program to more seamlessly connect New Yorkers reaching out for support,” stated Melanie Hartzog, President and CEO of The New York Foundling.

“Since 1946, Cardinal McCloskey has provided comprehensive community-based services to protect, empower, and promote independence for children and families and have worked tirelessly to keep families together.  As a result, we are honored and privileged to be working with ACS and NYC Health and Hospitals as they continue to play such a pivotal role in moving this vision forward,” stated Beth Finnerty, President & CEO of Cardinal McCloskey Community Services.

“Community-based organizations play a critical role in ensuring that families across New York City are supported with resources vital to their health and well-being,” stated Michelle Yanche, CEO of Good Shepherd Services. “The Administration for Children’s Services (ACS) and NYC Health + Hospitals pilot initiative represents the City’s commitment to empowering community-based organizations to meet the most fundamental needs of families across our city. Good Shepherd Services is proud to support this important initiative and looks forward to our continued partnership with ACS and NYC Health + Hospitals.”

“New York City continues to set the national standard of care for children and families. Through this partnership with Health + Hospitals, JCCA will expand its continuum of care to reach families where they are and when they need it most. Too many families in need of support don’t know how to get it. By investing in a proactive approach to community health that empowers healthcare and other social services to make referrals, the city has created a vital pathway for trusted providers to reach families and support their health and stability,” stated JCCA’s CEO Ronald Richter.

Today’s announcement builds on the ongoing paintings that ACS is doing to higher attach households to products and services prematurely. For example, final yr, ACS announced it was once participating with NYC Public Schools – the greatest supply of file citywide – to offer revised coaching and fabrics in order that mandated journalists, like lecturers and steerage counselors, higher perceive when a file is and isn’t vital and how they are able to enhance a circle of relatives and not using a name to the State’s kid abuse hotline. ACS and NYC Public Schools have collectively skilled over 8,600 faculty group of workers in additional than 90 interactive periods since early 2023. ACS has additionally been coaching group of workers from Department of Homeless Services shelters, personal hospitals, and DYCD after-school suppliers.

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About NYC Health + Hospitals
NYC Health + Hospitals is the greatest municipal well being care gadget in the country serving greater than 1,000,000 New Yorkers every year in additional than 70 affected person care places throughout the town’s 5 boroughs. A strong community of outpatient, neighborhood-based number one and forte care facilities anchors care coordination with the gadget’s trauma facilities, nursing properties, post-acute care facilities, house care company, and MetroPlus well being plan—all supported via 11 very important hospitals. Its various body of workers of greater than 43,000 staff is uniquely fascinated by empowering New Yorkers, with out exception, to are living the healthiest existence conceivable. For extra information, seek advice from www.nychealthandhospitals.org and keep hooked up on FacebookTwitter, Instagram and LinkedIn.



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