Delta Airlines has apologized after luggage handlers had been noticed casually throwing the East Tennessee State University’s Men’s Golf Team’s golf membership luggage onto the concrete floor of the airport tarmac.
The crew’s head trainer, Jake Amos, took video appearing handlers throwing the luggage because the crew used to be touring to Carlsbad, California, for the NCAA championships on Tuesday.
“Nice of @Delta to handle our clubs with such care…” the crew mentioned on X sharing the video.
In the photos, one handler is noticed throwing a number of golf membership luggage onto the tarmac the place they rolled round sooner than every other handler loaded them onto a cart.
Kevin Brown, the East Tennessee State University’s Assistant AD for Communications, mentioned the clip used to be filmed because the crew used to be flying into San Diego.
Delta mentioned in a observation: “We apologize to the ETSU Golf team and ask for a mulligan on how their equipment was handled. We’re in direct contact with the Bucs to ensure they have what they need to successfully compete in the NCAAs.”
On X, Delta responded to the video saying: “We’re so sorry that is how your golf clubs had been treated. It’s now not who we’re. And we’re operating to make it proper, so that you’ll have the entirety you wish to have to compete on the event this weekend.”
The video, which has racked up over 8.8 million views and over 5,999 retweets, saw users criticize the airline for its handling of the delicate cargo.
“Those guys are called ‘baggage smashers’ for a reason,” one X user commented.
“Why not back the cart up 20 feet and set them on it? Then they don’t have to lift and move twice?” another added.
One user mentioned that Delta had damaged his golf driving force shaft sooner than.
“It’s is who you are. You broke my driver shaft in half and when I submitted my complaint, Delta refused to reimburse me for the damage,” he commented. “My bag used to be a canvas bag identical to theirs.”
It’s not clear if any of the team’s equipment was damaged. The NCAA Division 1 golf championships kick off Friday at Omni La Costa Resort & Spa in Carlsbad.
